Imagine that one day you could be a starring role in a
commercial on the TV. Is that cool and excited? Than imagine that the
commercial is for a beauty brand. Traditionally, the figures in a beauty brand
ad should be slim, rosy cheek, charming eyes, bright skin…
Do you believe that
your dark skin, your fat waist, your strong arms could be showed on TV? Sounds
ridiculous! But, more and more girls are willing to post such videos on social
media platform in which they remove their makeup and show their real face.
People begin to discuss what the real beauty should be. Hourglass
figure is charming but very few women could be like that. Bright and silk skin
is perfect but mostly because of Photoshop. Commercials make a lot of effort to
praise the “perfect and extreme” beauty for a very long time. Girls, because of
the effect of those commercials, are less and less confident about their face
and figure. A lot of girls have plastic surgeries to pursue, what commercials
called, “beauty”.
Nevertheless, Dove did something unusual. In order to revive
the brand that was overshadowed by other competitors and boost its sales in the
early 2000s, the PR agency, Edelman, conducted a survey. More than 3000 women
in 10 countries were in involved in that study (Kiley Skene, 2014). When it
reported that only 2 percent of the respondents considered themselves
beautiful, the company saw a great opportunity (Nina Bahadur, 2014). They
considered to start a conversation about beauty—— later the conversation became
the Campaign for Real Beauty.
They firstly set up a lot of “Tick Box”
billboards in Canada, then in the US and the UK. The billboards featured
pictures of women along with two boxes such as “withered or wonderful?” in
order to let the passersby vote. “The campaign led 1.5 million visitors to the
Campaign for Real Beauty website, alerting Dove that it was on the right track
—— this was a topic women wanted to talk about” (Nina Bahadur, 2014).
After
that, the company launched a lot of other campaigns, such as billboards that
posted groups of common, diverse women in their underwear. These women were not
idols or celebrities. They were just common people like you and me and they
were not as beautiful as the ladies posted on ads—— slim, pretty, sexy.
Like we imagined at the beginning, Dove also invited common
females to engage in their ads. The short movie Evolution was the first double Grand Prix
winner in the history of the International Advertising Festival in 2007(Kiley
Skene, 2014). This video documented the editing process of the model’s ad on a
billboard. An average-looking girl became a model after dressing up with pretty
makeup and fashionable hairstyle and photo-shopping.
Real Beauty Sketches
is a viral video in which a police sketch artist portrayed a few women two
pictures for each. The first portrait described what the women looked at
themselves and the second portrait, also the prettier one, showed the versions
in others’ eyes. The video managed to convey the idea that you are more
beautiful than you think.
Dove embraced groundswell. They cared about customers’
thoughts and they tried to praise customers’ standards of beauty. Dove used all
things, like billboards and videos to convey that every customer was beautiful.
These ideas flattered customers. So was the campaign influential? Yes. Thanks
to social media, those several widespread videos were posted on the YouTube at
first and then became popular. The video Evolution is watched 18,719,318 times
and is liked by 36,430 users on YouTube now. There are 158,000 followers on
Dove’s Instagram page and the tag “RealBeauty” is used in 123,991 posts even
after ten years from the beginning “Tick Box” billboards. A post on Dove
Facebook page using the tag of BeautyStory is liked by 145,000 people. With
efforts of the entire company, Dove harvested a big success. In 2014, ten years
after the first steps in the Campaign for Real Beauty, the sales had increased
to $4 billion from $2.5 billion in its opening campaign year.

Hi, Elsie. I really love this commercial of Dove. I watched this before, this video conveys the idea that you are more beautiful than you think, but it doesn't talk about anything about their brand. I think this is the best part of this ad. At the end, Dove links this information they want to convey to their brand. This is really a good commercial.
回复删除Hi,Elsie!
回复删除I totally agree with you for what you think about Dove's advertisement.Sometimes you can never find the commercial purpose in one advertisement,which can really give the customer a good impression .There are a lot famous Videos in internet with thousands comments and high attention, but if you check them earnestly,you will find they are commercials.But who care?Sometimes "no publicity" is more powerful than deliberately ads.
Hi Elsie!
回复删除Your blog about Dove is amazing. I agree with you that with this Dove really understand about groundswell and what their customers think, what their customers need. Instead of making fancy commercial with beautiful celebrities who will just make women become less confident, Dove really made a great effort!.